Hosting
BSG Hosting Services caters for any application that can be hosted in a data centre; web or inward facing.
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The Service
BSG Hosting Services offers managed service provision for organisations who want to outsource the hosting and running of their IP networks, web facing systems and applications, in a secure and ISO27001 certified, reliable and proven environment.
With the stakes higher than ever before to provide secure communication and application access 24/7 to staff, partners andcustomers in real time, business continuity must be a given; unplanned downtime is not an option.
Generally, all but the largest organisations lack the in-house expertise and environment capable of providing this level of application delivery. Looking to an Internet Service Provider can require
complex multiple SLA's with different vendors to ensure support to application level. When downtime does occur, arguable demarcation lines within the service levels, means that the organisation will keep paying for SLA's despite a loss of service.
How Does it Work?
The range of expertise and experience available from within BSG, ensures that our Hosting Services clients have one Service Level Agreement, which offers true application support through bespoke professional services.
Application Hosting - BSG Hosting Services can provide complete application support (database, business and user layer) with the ownership of the application SLA transferring to us. In order for BSG
to be able to do this, we utilise proactive monitoring tools that consist of off the shelf hardware, software and port monitors along with bespoke application scripts that may be provided by the client or written by the BSG application management team. Additionally managed VPN access is available to provide secure access to your applications for in-house management.
Hosting Services provides:
Business Continuity - BSG has a presence at multiple data centres, ensuring our clients' business continuity programmes are in built, with no single point of failure on Hosting Services' network infrastructure.
Peace of mind - Hosting Services is able to monitor, provide administration support and process restarts for any hardware, operating system or application that we manage.
Cost saving - By leveraging shared infrastructure and technical skills, our clients can pick highly complex, scalable architectures with no single point of failure at a fraction of the cost that it would take to acquire and maintain themselves.
Increased performance and control - Bespoke real-time application performance monitoring and reporting ensures that our clients' applications are optimised for availability, response, security, scalability and reliability. This level of reporting ensures that our clients are usually better informed, than if they had hosted and managed their applications in-house.
Hosting Services operates what you have today, allowing you to concentrate on what you need tomorrow.
Who is the service designed for?
Any organisation who:
- Must ensure maximum uptime for its mission critical systems.
- Wants to reduce cost by removing the need for in-house skills redundancy
- Needs a real Business Continuity strategy and plan
- Wants to place their infrastructure in an environment that enables real business efficiency
- Needs to outsource the management of their business web facing
- applications so that they can concentrate on running the business
- Wants to buy a service based on total cost of service provision
- Requires the additional security provided by a ISO27001 certified data centre infrastructure
How will your business benefit?
- You will receive a service based on guaranteed response times and agreed service levels.
- You will gain access to an expert technical team, when you need them most.
- Business effectiveness is achieved through access to a range of skills and experience under one hosting contract.
- Cost efficiency is achieved by not having to employ a variety of in-house specialists.
