BSG’s Managed Backup solution is a managed service offering designed to provide organisations with secure, reliable, disk based offsite data backup. Data is backed up from client servers using a local management device and either a dedicated WAN connection or the internet to two geographically diverse BSG Data Centres where the data is stored on a world-class storage infrastructure.
The BSG Managed Backup service is based on i365 software and enterprise level server and storage technology. An agent is installed on each server to be included within the backup environment: this agent then communicates with the Backup Vault on a pre-determined schedule. Any data that has changed since the previous backup is then transmitted to the Vault across the WAN or internet connection, with the transmitted data being compressed and encrypted.
Once the data has been securely stored in the primary Vault, it is then replicated to the secondary Vault in a geographically separate Data Centre using BSG’s own resilient, high performance WAN infrastructure. Clients are able to restore data from the Vaults at any time using the Management Console that is provided as part of the service. Where large volumes of data are required for restore, or in the event of a disaster, BSG can provide customers with data from the Vault on portable media within in an agreed Service Level Agreement (SLA).
BSG monitor the environment report daily on backup successes and failures, with this information being available to customers via the BSG Managed Backup portal.
The service has three cost components that are aggregated to establish a predictable monthly cost. These costs are the cost for the connectivity between the customers Data Centre and the BSG Data Centre, the cost per server for every server added into the backup environment and the cost (per Gb) for the data that is stored within the BSG Backup environment.
The charge for the data stored within the BSG backup environment is based on the volume of data actually residing within the backup environment. The volume of this data is dependent on the level of compression of the original data that can be achieved and the length of time that the client wish to retain the data within the backup environment.
Clients can add servers at any time during their contracted term: additional servers will attract a cost per server for licensing purposes and the additional data will simply be charged at the agreed per Gb rate.