Managed Desktop

The Challenge

You are spending too much time and money managing your corporate desktops

Total Cost of Ownership (TCO) - the true cost of a PC is not the initial capital expense but the support and maintenance of the over its life time
The GREEN issue - Reducing power and air conditioning cost
Managing remote PCs in remote offices or users homes
PC Installs, Moves, Adds and Changes - 'IMACs' - usually need to be done out of office hours
Securing customer information and intellectual property in remote or overseas offices
PC Disaster Recovery and Business Continuity is expensive and a waste of assets

The Solution

As with most organisations your desktop environment is a critical component of your business operation, enabling workers to function. However they are still your biggest headache and managing the environment takes up valuable time and money; time and money that you could invest in other areas of the business to enable your IT to deliver real business value.

The use of virtualisation technology is changing today's IT industry by enabling more effective use of existing computing assets. While server virtualisation has seen widespread adoption over the last several years, desktop PC virtualisation is now the de facto way of enabling higher asset utilisation and better PC management, without compromising the experience of the end user. In short addressing the desktop challenges your organisation is currently facing.

BSG works with leading virtual desktop vendors, such as VMware and Citrix, to deliver a managed desktop service to our customers, enabling them to: reduce costs, enable remote working, remove the burden of desktop moves and changes, increase security, and enable instant disaster recovery and business continuity. Customers such as Vail Williams and Enrich Reward benefit from BSG’s managed desktop service as well as enabling their internal IT team to focus on the core areas of the business.

The benefits of BSG’s managed desktop service include:

Simplified desktop lifecycle management through centralised management
Improved end-user experience with an always-on desktop experience, available anywhere
99.9% availability, i.e. PC user uptime
Instant built-in DR capabilities, allowing business continuity with very little down-time to the business
Overall reduction in the TCO of your desktop environment
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