Managed Exchange Email and Collaboration Service - Business Value
The majority of IT departments today spend at least 70% of their time maintaining the systems they already have. Your email environment is a classic example of this.
Using your internal IT resource where you need it most
Whilst many organisations retain complete control of their email environment in-house, this internal control comes at a high operational overhead for your IT team; overhead which potentially comes at the expense of resource which could be spent on developing those IT functions which are core to your organisation’s business activities i.e. those activities which give your business a competitive advantage.
Because there are very few organisations for whom email provides competitive advantage (it being a given requirement for doing business in today's markets), it makes sense to look at outsourcing this element of your IT. Yet it is unlikely the available alternatives will meet the needs of your organisation:
- You could outsource all of your IT to a third party - but risk losing control of those IT functions that do, in fact, provide your organisation with competitive advantage
- You could buy a "one size fits all" managed email service - which you may be able to make do with for a while, but are soon likely to become frustrated as your business suffers as it tries to adopt a way of working that doesn't match its own
BSG's Approach
This is why BSG has designed a Managed Email Service, which allows your organisation to maintain an email service unique to its needs. However, by passing on the responsibility for operating that environment to BSG through a single Service Level Agreement (SLA), this means that you can release your internal IT resource to concentrate on the business activities which give your business competitive advantage.
BSG's Managed Email Service is about so much more than having your email available at your desktop. It also provides real business benefits more cost effectively than you would be able to achieve in-house. These include:
- Remote access to email from any computer, anywhere
- Mobile access to email from your chosen compatible device
- Business collaboration tools that let you share information with customers, staff and partners and provide measurable productivity benefits
Read the service description
Find out Why BSG are the managed services partner of choice